Network Operations Engineer
Network Operations Engineer Position
We invite an adept Network Operations Engineer to join our dynamic network operations team. If you possess a unique blend of technical expertise in networking, systems, and automation/tooling, you could be an ideal fit. We need a professional who thrives in a high-velocity setting and is passionate about diving deep into operational challenges, finding solutions, and swiftly grasping new technologies and domains.
Responsibilities:-Serve as the principal Subject Matter Expert concerning the operations of our hyper-scale and diverse production networks.-Establish critical success metrics focused on quality, efficiency, costs, and timing, and modify these as infrastructure and business needs evolve.-Craft and implement operational process enhancements, transitioning improvements into scalable, automated workflows.This includes writing and critically reviewing code to elevate operational proficiency.-Lead thorough analysis of intricate technical problems across networks, encompassing both software tooling glitches and hardware/network setbacks.-Proactively identify potential operational hazards and devise strategies for mitigation.-Facilitate and refine escalation and emergency protocols, conducting comprehensive postmortems and addressing concerns systematically to prevent recurrences.-Foster collaborative relationships across departments like Network Engineering, Systems Engineering, Traffic, Logistics, and Program Management.
Also, oversee the performance of external vendors.-Join the global operations team's on-call rotation.-Travel requirement: Approximately 15%, including both domestic and international trips.
Minimum Qualifications:-Engineering degree or a related technical discipline (or equivalent experience).-A minimum of 5 years' experience in network operations with significant large-scale network infrastructure exposure.-Proficiency in at least one network domain: IP network or CDN/Edge network, inclusive of topology, protocol, hardware, and architectures.-Proven track record of working within a global team, coordinating with diverse cross-functional groups in a dynamic environment with minimal supervision.-Skilled in programming with high-level languages like Python, C++, Go, etc., and adaptable to learning new languages, technologies, or APIs.-Demonstrated experience in setting up and maintaining monitoring, alerting, and repair systems for a production network in a DevOps setting.-Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or substantial hands-on experience.
Preferred Qualifications:-BS or MS in Computer Science, Computer Engineering, or a related domain (or equivalent expertise).-Deep understanding of TCP/IP and IPv6.-Familiarity with data-driven analysis techniques.-Experience in offering technical direction to external vendors.