Systems Administrator

Are you a tech aficionado with a passion for turning IT challenges into triumphs? We're on the lookout for a dynamic individual to join our clients team as a Systems Administrator! If you've got a track record as a Junior Systems Administrator, Desktop Support Specialist, or Systems Administrator, we want to hear from you.

Responsibilities:

• Managing users’ computer systems including procurement, setup, maintenance and inventory, including local users, remote users and users at other locations
• First-level of support on external and internal Infrastructure issues.
• Ability to coordinate and escalate with the IT team to work towards solutions
• Support on-premise systems including: Alarm monitoring, video systems, conference room technologies, etc
• Manage tasks through Jira ticketing system
• Document policies, procedures, tutorials, and knowledge base articles in Confluence and other systems
• Identifying, evaluating and submitting recommendations for constant improvement of the user experience, IT policy and procedures and company initiatives.
• Maintain asset management systems and ensure accuracy of assets through auditing
• Assist with management of on-premise network, server, and storage infrastructure
• Ensure company data retention policy is enforced and device backups are up-to-date
• Manage and execute hardware refresh policy

• Proven experience in system administration
• Workforce Management prowess for IT assets and user provisioning
• In-depth knowledge of MacOS, Android, and iOS
• Linux command line skills (Debian and Ubuntu)
• Expertise in provisioning and maintaining enterprise server infrastructure
• Hands-on experience with a tech arsenal: routers, gateways, firewalls, switches, load balancers, enterprise storage, identity and access management, log management, WAPs, and more!
• Guarding the digital fortress with an understanding of information security principles
• Navigating the web tech landscape: Web applications, Web Services, Service-Oriented Architectures, and network/web-related protocols
• One or more of the following certifications are preferred: A+, Network+, Security+, Practitioner level or higher AWS certification
• Some exposure to BASH and Python scripting
• Experience with embedded video technologies