[ref. x90448104] Front Desk Concierge-Full-Time (requires to work every other weekend & some evenings based on monthly events)
Grosse Pointe Farms
Concierge Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Concierge:
- Ensure the highest quality of customer service is available for our residents.
- Work at the front desk, answers a multiline telephone, screens and directs calls.
- Greets guests and residents entering the building and may direct to correct destination.
- Respond and address to any resident concerns which arise during shift.
- Provides general administrative and clerical support.
- Schedules appointments.
- Receive and sort mail and deliveries.
- Must be proficient in word processing, spreadsheets, and email.
- Responsible for carrying out any emergency procedures required during shift.
- Responsible to be knowledgeable and successful using the BILD sales system.
- Responsible for running or overseeing weekend activities.
- Notifies Executive Director of emergency situations.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by Executive Director.
Company Overview:
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities.Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.
Warren, 10 mi from Grosse Pointe Farms
Responsibilities for Concierge:
• Ensure the highest quality of customer service is available for our residents.
• Work at the front desk, answers a multiline telephone, screens and directs calls.
• Greets guests and residents entering the building and may direct...
Robert HalfRoyal Oak (MI), 13 mi from Grosse Pointe Farms
Maintain confidentiality of all firm and client matters.
• Cover the front desk when necessary.
• Perform other assigned duties.
Key Skills:
• Proficiency in Microsoft Word and PDF manipulation software.
• Excellent written and verbal communication skills...
Sterling Heights, 15 mi from Grosse Pointe Farms
Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include...