Business Systems Analyst - Robert Half - ref. q14957423

You'll also be tasked with monitoring customer accounts and taking necessary actions.

• Analyze and interpret data to provide business-friendly solutions and insights
• Collaborate effectively within a team environment to enhance investment management processes
• Utilize skills in SQL and Python programming languages to structure and normalize data
• Leverage knowledge of CRM and Confluence to manage customer records and resolve inquiries
• Use Microsoft Office Suite proficiently to maintain accurate customer credit records
• Apply analytical and data analysis skills to make informed decisions
• Utilize data visualization tools such as Power BI and Tableau to present data in a comprehensible manner
• Implement Agile Scrum and Backlog Grooming strategies to improve business processes
• Use Atlassian Jira and Business systems to process customer credit applications efficiently
• Draw on strong organizational skills and attention to detail to ensure accuracy in all tasks. • Candidate must possess at least 3 years of experience as a Business Systems Analyst or in a similar role.
• Proficiency in Atlassian Jira is required.
• Strong understanding and working knowledge of business systems.
• Experience with Confluence is a must.
• Familiarity with CRM systems is necessary.
• Proven ability to conduct effective Gap Analysis.
• Experience with AB Testing is expected.
• Knowledge of Agile Scrum methodologies is crucial.
• Must have experience in Backlog Grooming.
• Understanding of Business Process Functions is required.
• Ability to create and handle Business Requirement Documents.
• SQL skills are necessary for data analysis tasks.
• Python knowledge for scripting and data manipulation is a plus.
• Proficiency in Power BI for data visualization and reporting is essential.
• Experience in using Tableau for creating dashboards and reports is a bonus.