Account Administrator

apartmentRobert Half placeHunt Valley calendar_month 

A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include:

  • Process employee and account terminations.
  • Process invoices and payments of accounts; including “Urgent” letter collection procedures.
  • Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.
  • Process incoming and outgoing mail daily.
  • Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.
  • Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.
  • Attend in-house training sessions.
  • Maintain a professional and helpful manner at all times.
  • Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.
  • Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.
  • Proficiency in using Management Systems to manage tasks and workflows efficiently
  • Advanced knowledge of Microsoft Word for creating and editing documents
  • Excellent written and oral communication skills for handling correspondence with clients and team members
  • Exceptional customer service skills to ensure client satisfaction and maintain long-term relationships
  • Ability to perform accurate data entry tasks with high attention to detail
  • Experience in automating processes to increase efficiency and reduce manual work
  • Knowledge of account adjustments to maintain accurate financial records
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Account Administrator

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Account Administrator

apartmentRobert HalfplaceHunt Valley
We are offering a long term contract employment opportunity for an Account Administrator in the insurance industry, located in Hunt Valley, Maryland, United States. This role is fully onsite and involves managing customer accounts and inquiries...