Sr Product Manager, IXT
Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!
The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive.
It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission.We are customer obsessed, working backward from customer needs in everything we do.
We seek a talented Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives.You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.
You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale.You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators.
You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with program management in software development, from scoping/writing requirements, testing, CI/CD and operational excellence.
You also have experience in communicating with users, technical teams and management to collect requirements, describe software product features and review technical designs.
This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!
Key job responsibilities
As a Program Manager with IXT, you will be responsible for leading multiple concurrent product development programs that have broad cross-organizational and architectural impact. You will be responsible for establishing foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc.You will support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance.
You will use data to drive and measure process improvements that enhance our operational effectiveness. Finally, you will partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers.
You will be asked to operate independently and effectively in an ambiguous environment, and must have a demonstrated track record of managing multiple stakeholders and leading cross-functional workstreams. You will be required to influence stakeholders and team members worldwide, so will need to be highly collaborative and able to influence without authority while also working with significant autonomy.
You will regularly present to Director and VP leaders IXT/PXT. This role reports into the Sr Manager, IXT Product & Technology.- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- - Experience managing cross-functional programs with software development teams, including gathering and communicating requirements
- - Strong technical and problem solving skills
- - Ability to prioritize and analyze trade-offs, balancing customer, business and technical considerations
- - Proven track record of communicating clearly and effectively influencing across cross-functional teams with competing priorities. Ability to independently resolve conflicts with others
- - Experience in People Experience & Technology or inclusive product development
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