​Landscape Relationship Specialist​

Overview:

The Landscape Relationship Specialist is responsible for overseeing the strategic planning, budgeting, and execution of all landscape-related projects, ensuring that they align with community expectations and budget constraints. The role involves high-level coordination between the board, management, and vendors, with significant responsibilities in budget oversight, project execution, and vendor management.

This includes working interdepartmentally, as well as, with our external customers.

Responsibilities:

• Lead the planning, budgeting, and execution of landscape projects for the community, ensuring alignment with board directives and community standards.
• Manage expectations and enforce performance standards with landscape vendors, ensuring timely completion of work within scope and budget.
• Manage the landscaping budget, including forecasting costs, approving expenditures, and ensuring efficient resource allocation.
• Serve as the primary liaison between the community association board, management, and landscape vendors, providing updates and recommendations on project statuses and landscaping improvements.
• Conduct scheduled and spot inspections of landscape services and projects to ensure they meet contractual obligations and community expectations.
• Analyze and address landscaping issues, providing solutions to improve overall aesthetic and environmental conditions.
• Attend and present at board and committee meetings, providing detailed reports on landscaping efforts, project progress, and budget status.
• Build and maintain strong working relationships with landscaping vendors to facilitate clear communication and prompt resolution of any concerns.
• Work with internal departments (maintenance, finance, property management) to ensure landscaping aligns with broader community goals and standards.
• Enforce safety procedures during landscape projects and ensure that all vendors comply with safety and environmental regulations.
• Other duties and responsibilities as assigned.

• Indirect responsibility of all landscaping vendors, ensuring scope of work is completed within deadlines and budget.

Qualifications:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma required.
• Associate's degree required; Bachelor's degree preferred, with a concentration in business administration, landscape management, horticulture, or a related field.
• Certifications in landscape management, project management, or related disciplines are a plus (e.g., Certified Landscape Professional, Project Management Professional).
• 2+ years of experience in landscape management or project management, preferably in large-scale community associations or similar environments.
• Demonstrated experience in managing vendor relationships, budgeting, and project execution.
• Previous experience in managing multiple projects simultaneously and overseeing large-scale landscape maintenance programs.
• Experience with budgeting and financial forecasting for landscape or property management projects is highly preferred.
• Position will require a valid Driver’s License.

• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
• Strong working knowledge of customer service principles and practices.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, office management skills
• Excellent interpersonal and organizational skills and attention to detail
• High attention to detail, excellent time management, and a self-starter.
• Ability to communicate, receive, and exchange ideas and information through spoken and written means.
• Able to work under tight deadlines and use time effectively based on key priorities.
• Ability to act with integrity, professionalism, and confidentiality.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.
• Ability to lift 30lbs. following appropriate safety procedures.
• Ability to:
• work in an upright standing position for long periods of time
• crawl in small and tight spaces
• work in different environmental working conditions (e.g. heat, cold, wind, rain).
• walk and climb stairs
• stoop and bend
• reach with hands and arms.
• handle, grasp, and feel objects and equipment
• hear, understand and respond appropriately to verbal requests made in person and over the telephone.
• Extensive use of fingers for typing and visual use of the computer monitor.
• Ability to quickly and easily navigate property/buildings is required to meet the job functions.
• Ability to detect auditory and/or visual emergency alarms
• May be required to perform work outdoors during all seasons
• Visual ability correctable to 20/20.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies and callouts in a timely manner.
• May be required to travel for training sessions off-site
• Must be able to operate a golf cart or other motor vehicle.

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

In addition, management has the right to change any portion of this job description at any time and for any reason.