Application Support Analyst - Robert Half - ref. b07285423

You will be working in a fast-paced environment, addressing technical issues, and ensuring the smooth running of our systems.

Responsibilities:

• Lead the installation, support, and maintenance of various technological systems.
• Provide technical support for the E911 system, including circuits, call answering, and recording equipment.
• Serve as the primary contact for configuration and support issues across all technology systems.
• Assist with the maintenance of hardware and software infrastructure for the Public Safety Radio System.
• Contribute to the creation of technical and operational procedures and policies.
• Play a crucial role in lifecycle planning to enhance system performance and anticipate future trends and operational needs.
• Maintain an inventory of technology and equipment, ensuring their effective utilization.
• Develop training materials and conduct training sessions for new or updated technology components.
• Engage in the budgeting process by recommending technological investments.
• Employ SQL, software/hardware troubleshooting, and enterprise-level application support skills to maintain system efficiency.
• Minimum of 5 years of experience as an application support analyst or in a similar role
• Proficiency in MS SQL, Windows Server, and SQL queries
• Prior experience with CAD Software is preferred, but not required

5 years exp- "application support" and "desktop" and "mobile devices" and "windows server" and "SQL server" database skills