Administrative Assistant

Your keen attention to detail and exceptional customer service skills will be essential in this role.

Responsibilities:

• Manage and respond to incoming calls, ensuring messages are accurately taken and promptly delivered.
• Assist in the operation of the weigh station, resolving any issues that may arise for truck drivers.
• Verify the accuracy of weigh tickets, maintaining their proper filing and distribution.
• Upload weight and scale information, run conversions, generate reports, and distribute to relevant stakeholders.
• Reconcile and file residual tickets as necessary, ensuring accurate reporting.
• Sort and distribute mail to the appropriate departments and personnel, ensuring timely delivery.
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Experience in handling inbound and outbound calls
• Excellent customer service skills
• Ability to schedule appointments efficiently
• Proficient in data entry tasks
• Capable of managing daily mail tasks
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills