[ref. i94438004] Field Service Engineer (CA)

A leader in the field of thermal processing and environmental testing, serving a multitude of industries ranging from aerospace to pharmaceuticals, is currently seeking a Field Service Engineer to join their team.

The objective is to prevent future operational or service impediments.

Key Responsibilities:

• Implementation of new or modified machinery at the client's location, ensuring full functionality in line with set standards.
• Role includes the coordination and participation in setting up the test unit or system, connecting appropriate valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubes, power sources, and indicators.
• Regulation of controls to apply electrical, hydraulic, pneumatic, or mechanical power for testing the product.
• Evaluation of performance reports from customers and field representatives and inspection of malfunctioning equipment to ascertain the nature and extent of any problems.
• Execution of repairs for units not functioning up to specifications, including electrical and HVAC systems and controls.
• Analysis of findings to determine the root cause of problems, subsequently making recommendations for repair, replacement, and other corrective measures.
• Effective collaboration with engineering and customer service teams to expedite repairs.
• Provision of onsite assistance in troubleshooting and repair, coupled with maintaining performance reports.
• Evaluation of technical issues and identifying trends that might impact future designs, production, service, and maintenance processes, recommending changes to prevent future difficulties.
• Functioning as the communication bridge between the customer and our organization, ensuring satisfactory service delivery to the customer.
• Developing and conducting equipment operational safety training, demonstrating skills to trainees (team members or customers).
• Recommending modifications to existing quality or production standards to reach the best quality within equipment capability.
• Writing corrective action reports and communicating issues to the management for assessment.