Westland - Executive Director

Responsibilities/Qualifications:

You will play a critical role in ensuring the well-being and satisfaction of our senior residents while maintaining a high standard of care and service excellence. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure the maximization of revenue and our market position.

ESSENTIAL DUTIES:

• Provide visionary leadership to the facility staff, fostering a positive and collaborative work environment.
• Ensure that all residents receive personalized care plans and services that meet their physical, emotional, and social needs.
• Build positive relationships with residents, their families, and the local community, while executing marketing and outreach initiatives to attract new residents.
• Oversee the recruitment, training, and development of a skilled and compassionate team. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance.
• Develop a thorough working knowledge of state regulations, policies, and procedures dictated for residents; ensure compliance.
• Maintain accurate residents’ records and documentation to meet regulatory requirements.
• Set and monitor performance standards to ensure the highest level of resident care, and ensure the community follows OSHA requirements.
• Develop and manage the facility's annual budget, controlling expenses while optimizing revenue streams and implementing cost-effective strategies to maintain the financial health of the facility.
• Review monthly financial statements and implement plans of action for deficiencies.
• Functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
• Oversee facility maintenance and renovations to ensure a comfortable and welcoming living space.

EXPERIENCE AND QUALIFICATIONS:

• College's degree in Healthcare Administration, Business Management, or a related field preferred.
• Proven experience in senior living facility management or a similar healthcare leadership role, including hiring, coaching, performance management, and daily operations supervision.
• Strong knowledge of healthcare regulations, senior care best practices, and financial management.
• Exceptional leadership, interpersonal, communication, organizational, and time management skills.
• Ability to make strategic decisions, adapt to changing circumstances, and delegate responsibilities to the appropriate individuals.
• Excellent written verbal and computer skills for effective communication and the ability to facilitate small group presentations.
• Ability to work weekends, evenings, and flexible hours as needed for resident care/services, must be available to our customers at peak service times and as needed.

BENEFITS:

• Medical, dental, and vision insurance.
• Paid time off.
• Access to 401k options.
• Employee Recognition events.