IT Support Specialist - Medical Systems - NYCTHERP
NavitsPartners Cortlandt Manor
IT Support Specialist - Medical Systems
Job Summary:
Deliver comprehensive IT support for healthcare systems, ensuring minimal disruption to operations. Engage with stakeholders to resolve technical issues and maintain high service quality under SLA guidelines.
Responsibilities:
- Address support tickets with urgency, following escalation protocols as needed.
- Record detailed notes for all interactions and problem-solving steps.
- Provide exceptional customer service to users at all levels.
- Troubleshoot technical issues with hospital and imaging systems, including PACS and EPIC.
Qualifications:
- Experience in a clinical or hospital IT environment preferred.
- Hands-on experience with IIS, HIS, PACS, or similar systems required.
- Typing speed of at least 40 words per minute.
Previous service desk experience is essential.
NavitsPartnersCorona (NY), 37 mi from Cortlandt Manor
IT Support Specialist - Medical Systems
Job Summary:
Deliver comprehensive IT support for healthcare systems, ensuring minimal disruption to operations. Engage with stakeholders to resolve technical issues and maintain high service quality under...
Middletown (NY), 31 mi from Cortlandt Manor
Overview:
This role provides technical support to ensure the smooth operation of IT and audio-visual (AV) systems within our organization. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a willingness...
Care Options for KidsMontvale (NJ), 18 mi from Cortlandt Manor
About the Role
At Preferred Home Health Care & Nursing Services, a Care Options for Kids company, we provide 1:1 care in the home, and we do things a little differently. There's no revolving door of patients or hospital setting chaos — blinking call...