Service Desk Jobs in Atlanta
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Search Results - Service Desk Jobs in Atlanta
Atlanta
functions, requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff.
• Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT...
icims.com -
Apollo Technology Solutions LLC-Atlanta
software, and financial applications
Project types include in-house Java development, web development, Cognos reports, Jira Service desk management and implementation, support of third-party software, enterprise systems integration, as well as database...
resume-library.com -
Acara Solutions-Atlanta
and successful delivery of products and services. Responsible for managing incoming issues and questions, primarily from the ACS Service Desk ticketing system and supplier enablement, tracking each issue through to closure.
Builds relationships with internal end...
superiorjobs.com -
Resource Logistics, Inc.-Atlanta
and log incoming equipment, ship and log outgoing equipment. Resolve issues with missing or damaged equipment.
Respond to and initiate new tickets on the ticketing system (JIRA service desk).
Install, maintain, debug, repair/replace, and decommission...
resume-library.com -
GSK Solutions-Atlanta
development, web development, Cognos reports, Jira Service desk management and implementation, support of third-party software, enterprise systems integration, as well as database and systems infrastructure projects.
Education:
• A Bachelor's or Master's...
jobvertise.com -
Calsoft Labs-Atlanta
development, web development, Cognos reports, Jira Service desk management and implementation, support of third-party software, enterprise systems integration, as well as database and systems infrastructure projects.
Education:
"A Bachelor s or Master s...
resume-library.com -
Inspiroz-Atlanta
technical issues and requirements to the remote team accurately and clearly.
• Provide detailed information and documentation to facilitate remote troubleshooting and support.
• Works closely with the remote service desk team to resolve technical issues...
workable.com -
Diverse Lynx-Atlanta
and workstations. " Provide training and guidance to users on basic IT processes and tools. " Handle escalated issues from Service Desk. " Perform advanced troubleshooting and diagnostics of hardware and software tools " Support network connectivity issues...
resume-library.com -
Atlanta
and potential problems and bring to the attention of the Service Desk Manager
• Document work performed in ticketing system and resolutions
• Promote the creation and use of the knowledge base; create knowledgebase articles
• Maintain a physical presence amongst...
icims.com -
Tekfortune Inc.-Atlanta
to and initiate new tickets on the ticketing system (JIRA service desk).
Install, maintain, debug, repair/replace, and decommission racks, PDUs, and equipment as needed across existing and new data centers.
Neatly cable up new equipment as requested (power...
resume-library.com -
Atlanta
Execute assigned tasks and work items. Coordinate and work with other teams to complete necessary tasks (e.g., Service Desk, Field Services, Infrastructure, vendors, CRH AMAT users, etc.)
• Identify and communicate risks that may impact the timeline, scope...
tiptopjob.com -
Atlanta
technical issues.
• Communicates and collaborates with the Service Desk to teach them how to provide support.
• Provides input to help improve processes for effective and efficient response.
• Analyzes customer requests to determine best courses of action...
icims.com -
Atlanta
this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Provide software application support under the supervision of the Application Support Lead.
• Consult with the service desk, business solutions team...
tiptopjob.com -
Diverse Lynx-Atlanta
and workstations.
Provide training and guidance to users on basic IT processes and tools.
Handle escalated issues from Service Desk.
Perform advanced troubleshooting and diagnostics of hardware and software tools
Support network connectivity issues including...
resume-library.com -
Compucom-Atlanta
History of successfully selling into Fortune 1000 companies.
Understanding of (or ability to quickly learn) service desk, dispatched services, life cycle services, Microsoft modern desktop, collaboration tools, and major OEM technologies and solutions...
resume-library.com -
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