Technical Customer Support Jobs in San Mateo (CA)
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Search Results - Technical Customer Support Jobs in San Mateo (CA)
Recruiting from Scratch-San Mateo (CA)
as a technical product expert for developers at the forefront of AI innovation
• Partner with leadership to establish and deliver exceptional customer support processes
• Diagnose and resolve complex technical issues while managing multiple priority customers...
mindmatch.ai -
Freshworks-San Mateo (CA)
Job Description
Freshworks is seeking a Sr. Customer Success Manager to help manage and grow some of Freshworks’ largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience...
resume-library.com -
Berg Search-San Mateo (CA)
into our product & engineering team.
• Build the processes which will support the scaling of our Customer Support function.
Who you are:
• Love solving problems which our customers face on a day-to-day basis. Identifying root cause issues will be second...
mindmatch.ai -
Accrualify Inc-San Mateo (CA)
Administration or related field.
Experience:
1. Minimum: Three years of progressive experience working within a call center or customer service team with demonstrated problem-solving skills.
Skills:
1. Technical: MS Excel (spreadsheet), CRM applications...
appcast.io -
Odoo-San Mateo (CA)
support tickets (customer-reported problems and bugs) for Odoo tools and services
• Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions
• Collaborate...
mindmatch.ai -
Samuelmerritt-San Mateo (CA)
Demonstrated ability to work with senior-level and operations staff.
• Work independently and collaboratively with high integrity and ethics.
• Exceptional active listening skills with a customer service orientation.
• Advanced skills with Microsoft Office...
appcast.io -
Amphenol Global Interconnect Systems-San Mateo (CA)
customer service to solve complex interconnect problems and technical inquiries
• Track orders and revenue by customer
• Build rapport and provide customer support by supplying information related to samples, delivery dates, part drawings and specifications...
mindmatch.ai -
San Mateo (CA)
customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components...
icims.com -
Skai-San Mateo (CA)
SQL queries.
• Strong delivery orientation (experience in working in B2B environment – a plus).
• Strong technical and analytical skills
• Experience in technical customer-support role
• Excellent verbal+written English communication skills...
mindmatch.ai -
Carlisle Construction Materials-San Mateo (CA)
environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM’s Commercial Roofing customer base.
The FSR manages warranty...
mindmatch.ai -
Theery Corporation-San Mateo (CA)
debugging.
Key Responsibilities:
• Manage Tier 1 Customer Support journeys and related performance metrics
• Develop and implement processes to improve support efficiency and customer satisfaction
• Prioritize and manage resources across customers and FAE...
mindmatch.ai -
Certified Genetool, Inc.-San Mateo (CA)
reliability, and cost-effectiveness of our equipment. Instill customer confidence in our product remanufacturing capabilities and after sales service.
Customer Support: Provide exceptional customer service by addressing inquiries, resolving issues...
mindmatch.ai -
Morphotonics-San Mateo (CA)
you’ll play a key part in translating customer needs into technical solutions, collaborating with internal engineering teams, and ensuring our customers succeed with high-impact nanoimprinting technology.
• Customer Support: Be the go-to technical expert...
mindmatch.ai -
Excalibur Works-San Mateo (CA)
Location: San Francisco (In-office)
Excalibur Works is partnered with a client who is revolutionizing enterprise customer support with AI-powered agents that handle millions of customer interactions each month through voice and chat. Trusted by top...
mindmatch.ai -
80Twenty-San Mateo (CA)
performing remote teams for major tech and media companies, is hiring for an early enterprise sales professional in the US. They specialize in customer support, digital operations, AI solutions, and trust & safety. With a mission to change the way outsourcing...
mindmatch.ai -
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