Ticketing Jobs in Plano
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Search Results - Ticketing Jobs in Plano
Resource Logistics, Inc.-Plano
JD:
Candidate should have the following :
Understanding of asset management database and asset statuses
Good experience with ServiceNow or similar ticketing tool including
Understanding of asset management database
Understanding...
resume-library.com -
Palo Alto Networks-Plano
and comprehensive closure summaries in the ticketing system
• Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working closely with Account, Sales, and Marketing teams
• Utilize fault isolation and root...
smartrecruiters.com -
Resource Logistics, Inc.-Plano
or similar ticketing tool including
Understanding of asset management database
Understanding of the procurement process (Should have understanding of how procurement is initiated and what is to be done after a new asset is delivered)
Experience...
resume-library.com -
Palo Alto Networks-Plano
customer reported issues and respond to them via ticketing system, phone or remote sessions
Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise
Identify the area of fault (code, environment...
resume-library.com -
Axxys Technologies, Inc.-Plano
and resolutions in our ticketing system.
Install, configure, and maintain software, hardware, and peripherals as required.
Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues.
Monitor systems and alert clients of potential...
resume-library.com -
Efficus Inc.-Plano
ticketing tool
Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps
Must have experience on the following
UiPath Orchestrator Computer Vison UiPath Insights UiPath Automation Cloud Test Manager Configuring Robots and Users complete...
resume-library.com -
ICONMA, LLC-Plano
to achieve first call resolution
Utilize Service Now as the ticketing tool to track and escalate tickets for end users
Assist with onboarding of new Agents by training and allow others to shadow
Perform other tasks as needed by the Service Desk Managers...
resume-library.com -
Mindlance-Plano
via soft phone or chat modules to resolve primarily software issues but may get questions about hardware
" Remotely access and support end user machines to achieve first call resolution
" Utilize Service Now as the ticketing tool to track...
resume-library.com -
Efficus Inc.-Plano
platform
Experience in ITIL process Service Now ticketing tool
Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps
Must have experience on the following
UiPath Orchestrator Computer Vison UiPath Insights UiPath Automation Cloud Test...
resume-library.com -
Tanisha Systems-Plano
observability tools
Own responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing tool
Own responsibility of Market chat groups, initial troubleshooting & necessary support
Support site monitoring/health...
resume-library.com -
Diverse Lynx-Plano
to-end monitoring of the Transport EMS s & observability tools
Own responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing tool
Own responsibility of Market chat groups, initial troubleshooting...
resume-library.com -
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